Case Studies

In Search of a One-Stop Shop

Parker Hannifin, a global engineering corporation, was seeking a partner that could service legacy hand-held barcode scanners and barcode printing devices. The challenge: Each division uses a different brand of equipment, and there are countless divisions in the company. Parker Hannifin needed a service provider that could efficiently and cost-effectively repair any brand of off-warranty equipment. The company’s primary goal is to maximize the useful life of its older technology.

TRG made this happen through comprehensive repair services that are backed by a TRG warranty. That way, each division can rely on TRG’s repair depot, knowing that TRG repairs off-warranty and legacy equipment that many manufacturers and providers won’t touch.

Then, when Parker Hannifin was ready to replace some of its equipment, it turned to TRG’s vast stock of refurbished equipment as a lower-cost alternative to purchasing brand-new technology. Knowing that TRG also services that equipment is a bonus.

Meanwhile, Parker Hannifin has realized a fair return on its original technology investment by selling equipment it doesn’t use to TRG. Through TRG’s Remarketing Services, equipment was bought from Parker Hannifin and sold to companies in need of barcode scanning and printing devices. Parker Hannifin was paid for their merchandise.

TRG is a one-stop shop for service and sales that makes doing business easy for Parker Hannifin. The company couldn’t be happier. TRG provides value and makes service simple.

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